Kinmel Lodge LTD | Care Home Conwy | Dementia Care North Wales | Residential Care Kinmel Bay

My mother-in-law since being here has had the utmost care and support. All staff are welcoming and caring. Kinmel Lodge is by far the best care home in North Wales!

When visiting my friend Sue, I have known Sue for over 50 years, she always looks clean and smart due to the care of the staff who look after her. They surely work so hard and are always very busy and very pleasant. They also keep the home very clean and tidy, and are a credit to the home.

When visiting a friend I found the staff very kind and well-mannered. They seem always to be very busy doing their tasks but always find time to greet you and help you to the person that you are visiting.

My mum has resided at Kinmel Lodge for several years. The staff at Kinmel Lodge have monitored and amended my mum's care as her dementia progresses. Recently during a care review it was suggested that a recliner chair would benefit my mum who has begun leaning to one side. I sourced the chair, Kinmel Lodge happily took delivery, set it up safely and disposed of her old chair. The staff take the time to understand individual residents' needs, which is fantastic and a great source of reassurance.

I am writing this review to express the heartfelt gratitude to the manafe and staff, for the care and kindness they have shown during the three years my wife has been there, and it is of great comfort to me and my family to know she is surrounded by people who treat her with patience, dignity and respect. I would also like to thank them for the support they have extended to me personally. Their openness, communication, and willingness to help has made my journey less overwhelming.

I visit my friend in Kinmel Lodge and I cannot give details of items I have not witnessed. However, the home has continued over time to improve its lounge and dining room, which makes the lodge more comfortable. The staff/carers are wonderful and for me that is the main thing. I know the patients have been out to the zoo in Colwyn Bay, which must have been stimulating for them.

I am more than happy with the care my mother receives in all areas , the staff and management are great all so , my mother tell me that the staff can't do enough for her and that she is extremely settled.

I can't praise's the management and staff enough they are amazing. The communication to me is first class they contact me with information about mum immediately if there is any problem or needs the care and attention they give her is second to none her room is always clean she always looks immaculate and is so well looked after it is a great peace of mind for us all I can recommend this home to anyone with confidence

The staff have shown every care and respect to mum and keep me informed about everything from mums meds and what she eats and drinks how she sleeps they have been excellent I can't praise them highly enough I would highly recommend Kinmel lodge

My mum is a resident of the home and has been there for many years now the staff are very friendly and professional
What's nice are the activities and things they do with the residents from sing along to animals coming into the home and celebrating people's birthdays it's so nice to see
The home also keep me informed as to anything related to mum from medication change to any problems and if mum has a fall they notify me right away
The home is always warm and in the summer residents are allowed to go into the garden and so on staff are always cleaning and do a good job and are always welcoming

My Mother moved into Kinmel Lodge in December. The staff are really great, she is very well looked after-always enjoying lovely home made food and activities.I know she is safe, warm and well cared for and I don't have to worry.

They look after my nan well - rooms clean, food + drink good, staff kind. Thank you.